# Appld AI

> Appld AI is a UK AI consultancy that applies AI to create real-world solutions and measurable productivity for every business, big or small. Practical, secure AI — no hype and no six-month science projects.

- Website: https://appld.ai
- Contact: hello@appld.ai
- Based in: United Kingdom
- Founder: Ross Letham — https://www.linkedin.com/in/ross-letham-87289b19/

## Who we help

- **Small businesses**: the benefits of AI without hiring a tech team; simple tools that save hours every week.
- **Growing companies**: scale output without scaling headcount at the same rate; automate repetitive work so people focus on growth.
- **Established organisations**: move from AI pilots to production with secure, governed AI that fits existing systems.

## Services

### Build & adopt
- **AI strategy & opportunity audit**: map workflows, find where AI makes the biggest difference, and deliver a clear, prioritised plan with expected returns.
- **Workflow automation**: connect existing tools and use AI for data entry, document processing, reporting and admin.
- **Custom AI assistants**: assistants and agents grounded in a business's own knowledge — for customer support, sales, internal help desks and operations.
- **AI training**: hands-on workshops that make teams confident and productive with AI, plus usage guidelines that keep data safe.

### Assess & secure
- **AI readiness assessment**: review of data, systems, skills and policies, with a prioritised roadmap for adopting AI safely.
- **AI security audit**: independent review of how AI is used across a business — data exposure, access controls, third-party tools and unapproved "shadow AI" — with practical fixes.
- **AI configuration review**: health check of existing AI tools such as Microsoft 365 Copilot, ChatGPT and custom assistants — settings, permissions and data access — tuned for value and safety.

## Approach

1. **Discover** — a free, no-obligation conversation about the business, its bottlenecks and goals.
2. **Design** — pick the highest-value opportunity and design a solution around the tools already in use.
3. **Deliver** — build a working version quickly, test it with the team, and measure time and money saved.
4. **Scale** — roll out further, train people, and support ongoing growth.

## Principles

- Plain English: no jargon, clear pricing, clear outcomes.
- Your data stays yours: privacy and security designed in from day one.
- Tool-agnostic: what's right for the client, not what's trendy.
- Built to hand over: documented and owned by the client's team.
- If it doesn't save time, cut cost or make customers happier, we don't build it.

## Founder

Ross Letham has more than two decades running IT infrastructure, security and operations. Most recently he led technology at the leading voice in the UK insurance industry, and now works at a world-leading AI company.

AI track record:
- Led AI enablement for engineering teams
- Used AI to import and surface customer insights
- Improved helpdesk efficiency through AI
- Rolled out AI-based endpoint security
- Delivered an AI-readiness technology refresh
- Relaunched a public website optimised for AI search and discovery

Certifications: PRINCE2, ITIL Practitioner, Microsoft Certified IT Professional (MCITP), Microsoft Security Fundamentals.

## Get started

Book a free 30-minute discovery call: email hello@appld.ai or use the form at https://appld.ai/#contact. We reply within one working day.